Drag and drop interaction in a scrolling panel

Hi Ghislaine,

Have you tried placing the word inside or on top of the rectangle, then putting them both into the scrolling panel? 

Are you able to share your .story file here so I can take a look at what's happening with the panel?

Thanks!

Christine

Hi Christine,

I see what you mean about putting them both into the scrolling panel, but the drag and drop items are in a word bank underneath the panel and I want to be able to drag them in...  I have attached the .story file.

Thanks for taking a look! (The file is in French, hope that's not a problem!)

Ghislaine

Hi Ghislaine,

 I have to be honest, I have no idea what any of that says But, it certainly looks good!

Which term is it that you'd like to have in the panel? 

Haha

All the terms/labels (11 of them) that are located on the bottom of the screen have to be inserted in one of the "blank" spots in the text. For example, the label that reads "Politique" should be dropped on the first spot in the text (La __________ de bilinguisme...) and the label "formation" has to be placed on the blank spot in the second bullet point (... un service de _________...)

Ghislaine

As soon as I scroll... the boxes lose their place, yet they seem to follow the text anyways... I can place "Politique" in the first spot if I haven't scrolled, but if I scroll a bit, it won't work...  not sure if it makes sense!

Ghislaine

Hi Ghislaine,

Sorry it took me so long to get back to you, I've been playing with this file to see if I could get it to work. I think I've heard more French from the voice-over in the past hour than I have in my life - beautiful language

The only way I could get the drop targets beyond the scroll to work, was to adjust the size of the scroll panel. A temporary workaround might be to adjust the font size and remove some of the line breaks, so that all of the drop targets are shown. That, or create a second slide with the second half of the drag and drop event. I know that may not be exactly what you want, but perhaps this will work until we can figure out what's going on with the panel.

I'm thinking this might be a bug with the scrolling panel and it might be best to submit this for testing. Would you mind submitting a support case, along with your .story file, so we can have our tech team take a look? If you can, please share the case number with me and I'll follow up with a bug report and some further testing. 

Thanks so much for all the information, Ghislaine, hopefully we can find out what the issue is soon!

Christine

We do most of our e-learning in French.

Thank you so much for taking a look, greatly appreciated!

Right now, I have the whole thing on the slide... the font is really small :-S. I might try to separate the text onto two different slides - I think I've tried that, and I couldn't get it to jump to the second slide right away, after dropping the first set of labels... I'll try again, I am determined

I will try to submit a support case next week for this issue, and will share the case number.

Thanks again!!

Ghislaine

I'm glad I found this question. I've been banging my head against the wall on this one for a while. It's good to see that I'm not the only person having this issue. Unfortunately, resizing the area won't work for me.

Hi Amy,

Sorry to hear about the trouble! First, you might want to make sure you have Update 2 installed, a lot of known issues were resolved in that update. If you have already installed the update, or if you install it and still run into this problem, please go ahead and submit a support case with us, along with your .story file, so we can see what may be causing the issue.

I haven't been able to find a case from the original issue for this thread. If you do submit a case, please share the case details so I can update this thread with the resolution.

Thanks Amy!

Christine

Hello Christine, thanks for your response. I went ahead and installed Update 2, unfortuately that didn't seem to fix the issue. I followed your suggestion and submitted a case. Thanks for your help!

Articulate Case # 00310874

Amy