Drag and Drop no longer working

Jan 29, 2021

I updated to the latest version of Storyline from Storyline 2 today and the drag and drop no longer works. The idea is to move the tick to reflect your values, then submit at the end. The tick changes state to drop correct (green) when moved on the line (drop target). In the new version the tick won't move at all.

The drag and drop options are the same in both.

Version 2 was originally published in Flash but still works fine when published in html5, but doesn't look as good. It was originally created in Storyline 1 and updated to version 2.

In version 360 I tried turning off "Return item to start point if dropped outside" and it doesn't change state to green. If I click right in the middle of the arrow it changes to green but I can't drag it.


9 Replies
Leslie McKerchie

Hi Julie,

Thanks for reaching out and sharing what you are experiencing in your updated course.

With your permission, I'd like you to share your project file with our support engineers to investigate what's happening. You can share it privately by uploading it here. It will be deleted when troubleshooting is complete.

Leslie McKerchie

Hi Julie,

Thank you for sharing your files for us to take a look at. I can see that Fannie May is already taking a look and testing. You're in great hands.

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