DRAG AND DROP NOT RESPONDING PROPERLY IN CHROME
Jun 13, 2018
I published a simple freeform drag and drop piece in Storyline and uncovered the following bug:
* Design is standard Storyline default player, 720 x 540.
* Set to display at current browser size/ scale player to fill browser window.
My browser is 2344 x 1326 . At this size, some of the drop items disappear when selected and reappear if dragged in left direction a couple of seconds later. This affects mainly the drag items near the bottom of the screen and those on the right. This fault continues when I reduce the size of my browser window until I reach 1440 x 900
When scaling down my browser to 1440 x 900 and below normal drag behavior is restored incrementally. At 1440, some of the drag items disappear momentarily then are restored. The smaller the browser window, the better the performance it seems.
Please note this erratic behavior only occurs in Chrome. It seems to work fine in Edge and Firefox.
Sorry, Can't share the file.
3 Replies
Hi Nicholas,
Sorry to hear that you've run into a problem with your interaction.
I created a simple test file and I'm not experiencing any disappearing objects at higher resolutions.
Do you see the same issue with the file above? I'm attaching my test file as well so that perhaps you can build a similar set-up with generic info so I can take a look.
Can't open - Storyline 3 doesn't have new 360 player
Hi Nick,
Here's a version for Storyline 3 - let us know if that's not set up the same as your file, and feel free to make any changes on that one so we can use it for testing.
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