I've discovered that the Drag & Drop activity crashes if the activity is linked to the results slide.
It only seems to crash if the 'Reveal Item one at a time' tab is selected in the Drag & Drop Options, otherwise the interaction and results works fine.
I don't see anything in your setup that would cause a crash to happen, so I'd like our Support Engineers to weigh in. They're rockstars at tracking down the root of such issues, and I'll follow along so I can circle back with any relevant insight here!
Thanks for getting in touch and recognising the issue.
I was contacted by Jopney, one of Articulate's Engineers, and the issue has been logged.
For others that have come across the same problem, a workaround identified by Jopney was to have all items animate in at the beginning of the timeline. Can be seen here:
Hi, Jac. Thank you for working with us, and for coming back with what helped!
I'm sorry you ran into this quirk, but it's much appreciated that you shared a workaround for everyone. We'll keep your case and this discussion updated with any new information!
3 Replies
Hi there, Jac. Thanks for sharing your file!
Ah, I see the same behavior you described during Preview in Storyline 360, Update 30. Here's a short Peek 360 video of my test!
I don't see anything in your setup that would cause a crash to happen, so I'd like our Support Engineers to weigh in. They're rockstars at tracking down the root of such issues, and I'll follow along so I can circle back with any relevant insight here!
Hi Katie,
Thanks for getting in touch and recognising the issue.
I was contacted by Jopney, one of Articulate's Engineers, and the issue has been logged.
For others that have come across the same problem, a workaround identified by Jopney was to have all items animate in at the beginning of the timeline. Can be seen here:
https://360.articulate.com/review/content/e6835aaa-432e-4f88-a875-c8a2e56c7b46/review
Hi, Jac. Thank you for working with us, and for coming back with what helped!
I'm sorry you ran into this quirk, but it's much appreciated that you shared a workaround for everyone. We'll keep your case and this discussion updated with any new information!
This discussion is closed. You can start a new discussion or contact Articulate Support.