Drag the seekbar, issues with layers

Hi everyone,

I'm working on a video e-learning "how to assembly a gearbox"

during the video i need to pop up some important informations.

So, with cue point I managed to "Show layer" with trigger.

Now i need to propose to the attendees to go back the "video" (the timeline actually) if something is not clear.

The problem is : when you click on seekbar to go somewhere else, the layers appear, the timeline switch to pause etc...

You will find an example attached. Somebody could help me ?

AND on the other hand i'm wondering if it's possible to have a button, when you click on it you go forward to 10 sec.

 

Thank you

12 Replies
Maxime M

Hi,

I'm sorry but i need to pause the timeline of baselayer.

the purpose of these popup's should be : information appear but if you don't want this information you can click on it. during the information the media is paused.

I have lots of cue points a very specific time in the video.

 

see the discussion : "Informations on media/video" there is the details

Crystal Horn

Hi there, Maxime. Thanks for sharing your file - I could quickly see what was happening.

We have an open issue where the trigger "when timeline reaches X" will fire when you click on the seekbar at any point after X. So even though the layer has shown, and the timeline has moved beyond that point, clicking on the seekbar will fire the trigger again, showing the layer.  I'm adding your discussion to our report so we can give you an update with any changes.

In the meantime, maybe a slight design change will help!  I added "info" icons to your project that the learner can choose to click to reveal the layers.  Check out your modified file to see if something like that works for you.

Lauren Connelly

Hi S T!

We have had other bugs prioritized so this hasn't made it in a Storyline 360 update. I'm linking your comments to our report so that we can update you if it gains more traction.

I also wanted to share a workaround that should help!

  1. Use a T/F variable for the layer(s) involved.
  2. Change the variable to True for the variable layer.
  3. On the base slide, use this variable as a condition to skip the layer that already has its variable set to true.

 

S T

Thanks for the reply, but I am not sure how I can use that workaround.

It truly is amazing that in a software development world, this issue has not been addressed in 3 years. This is basically a broken functionality. There are many examples of issues not being addressed by Articulate in this community.

Three years ago a staff member replied to the OP with, "We have an open issue where the trigger... I'm adding your discussion to our report so we can give you an update with any changes.".

With all due respect, I'm not holding my breath regarding your comment, "I'm linking your comments to our report so that we can update you if it gains more traction.".