Drag the seekbar, issues with layers
Dec 21, 2018
By
Maxime M
Hi everyone,
I'm working on a video e-learning "how to assembly a gearbox"
during the video i need to pop up some important informations.
So, with cue point I managed to "Show layer" with trigger.
Now i need to propose to the attendees to go back the "video" (the timeline actually) if something is not clear.
The problem is : when you click on seekbar to go somewhere else, the layers appear, the timeline switch to pause etc...
You will find an example attached. Somebody could help me ?
AND on the other hand i'm wondering if it's possible to have a button, when you click on it you go forward to 10 sec.
Thank you
12 Replies
Hi,
On your Slide Layer Properties, use this setting.
Allow Seeking: No
Pause timeline of base layer: Tick Off
When revisiting: Reset to initial state
Hi,
I'm sorry but i need to pause the timeline of baselayer.
the purpose of these popup's should be : information appear but if you don't want this information you can click on it. during the information the media is paused.
I have lots of cue points a very specific time in the video.
see the discussion : "Informations on media/video" there is the details
This is your problem:
The problem is : when you click on seekbar to go somewhere else, the layers appear, the timeline switch to pause etc...
Then what do you really want to happen?
Simply using the seekbar.
OK.
It's difficult to explain that's why my project is available...
launch Preview and as soon as the video starts, try to go at the end of the video (10sec before the end) and you will see that the behaviour of the project is not good.
Hi there, Maxime. Thanks for sharing your file - I could quickly see what was happening.
We have an open issue where the trigger "when timeline reaches X" will fire when you click on the seekbar at any point after X. So even though the layer has shown, and the timeline has moved beyond that point, clicking on the seekbar will fire the trigger again, showing the layer. I'm adding your discussion to our report so we can give you an update with any changes.
In the meantime, maybe a slight design change will help! I added "info" icons to your project that the learner can choose to click to reveal the layers. Check out your modified file to see if something like that works for you.
Hi Crystal,
thank you for your efforts.
So this is the best thing you can do for me regarding my "specifications" ?
i'll get over it :)
Thanks
By the way, i've had another question :
i'm wondering if it's possible to have a button, when you click on it you go forward to 10 sec (backward as well)
thanks
No way!
Hi Maxime! Thanks for the idea. While there isn't a way to jump to a specific point on the timeline using a trigger, I'll pass along that feature request to our team!
Any update on fixing the bug regarding the seekbar/layers/triggers?
I see this thread was started 3 years ago. I am still experiencing this issue in 2022.
Hi S T!
We have had other bugs prioritized so this hasn't made it in a Storyline 360 update. I'm linking your comments to our report so that we can update you if it gains more traction.
I also wanted to share a workaround that should help!
Thanks for the reply, but I am not sure how I can use that workaround.
It truly is amazing that in a software development world, this issue has not been addressed in 3 years. This is basically a broken functionality. There are many examples of issues not being addressed by Articulate in this community.
Three years ago a staff member replied to the OP with, "We have an open issue where the trigger... I'm adding your discussion to our report so we can give you an update with any changes.".
With all due respect, I'm not holding my breath regarding your comment, "I'm linking your comments to our report so that we can update you if it gains more traction.".