Dropdown menus blank

Hi - Since the latest Storyline 360 update I've noticed the dropdown menus go blank (see attached image) sometimes. Could be a coincidence but it only started after I did the update. It happens with the dropdown menu in states as well as the one in text formatting (the vertical alignment dropdown). If I restart, they appear normal again but after working in a file for a little while they go blank again. And it's not just one file. It happens with all the ones I've been working in.

Anyone else experiencing this?

1 Reply
Maria Costa-Stienstra

Hi, Nicole.

Thank you for reaching out! I'm sorry to hear you're running into those issues with the dropdown menus! My initial suggestion would be to try a quick repair of Storyline 360 to see if it solves the problem:

If, after the repair, you continue to experience this issue, I'd recommend opening a support case with our engineers for additional troubleshooting.