I published a SCORM 1.2 content in SABA LMS, and already configure the content to be finished by clicking the Finish button (created a trigger based on 80% result for this button to be Enabled).
But then, when the user test the content in the LMS, they are trying to skip some questions in the quiz by force close the window, and once the content has been unloaded, they get the Completed status in the LMS. This not supposed to happen since I set the Tracking & reporting based on the completed trigger (can only be clicked after the Finish button is clicked).
I'm sorry to hear you're running into this issue, and I appreciate you providing all these details!
From here, I'm going to enlist our Support Engineers' help, so we can best troubleshoot what's happening behind the scenes here. You should receive an email from the team shortly, and I'll follow along to share any relevant insight here!
3 Replies
Hi Hendrico,
I'm sorry to hear you're running into this issue, and I appreciate you providing all these details!
From here, I'm going to enlist our Support Engineers' help, so we can best troubleshoot what's happening behind the scenes here. You should receive an email from the team shortly, and I'll follow along to share any relevant insight here!
Hello Ren. I am experiencing the same problem that Hendrico described. Do you have any information to share as to the results of your troubleshooting?
Thanks in advance.
-JP
Hi JP,
Thanks for writing to us!
Referencing this case, Hendrico found that moving the Complete Course trigger to another button solved the problem.
Since the fix was file-specific, we can review your course for more tailored support. If that sounds like a plan, use this private case link!
This discussion is closed. You can start a new discussion or contact Articulate Support.