Embedded videos now playing from network drive

Hi, gang.

I noticed that when I publish to CD and then copy the output folder to a network drive, the embedded videos in the Storyline file don't play. The slides comes up but no video. If I view the same file on my local drive, the videos show up fine.

Is this a known issue? Just need to know if I should inform reviewers to copy the output folder to their local drives before they try to open the lesson.

Thanks!

5 Replies
Peter Anderson

Hey Doug!

Just to confirm, you're launching the course by double-clicking the Launch_Story.exe file, correct? Also, be sure to zip the published output first, then copy it to a network drive (then extract the zip file before viewing).

If you're still having trouble, we'd be happy to take a closer look at it. Can you please go ahead and open a ticket, including the .story file, so we can take a closer look at what's going on?

Thanks, Doug

Doug Rice

Hi, Peter. Thanks for the reply.

That's right...We're launching these via the Launch_Story.exe file. It doesn't seem to matter if I zip up the published output and unzip it on the network share or if I just copy the entire output folder over.

Unfortunately, I can't share the course with you but I'll open a ticket and put together a test file that I can share.

Thanks again!