empty grey area
Feb 24, 2022
By
Ashraf Akbar
Hi everyone
Apologies for this basic question. I tried to google it but could not find an answer.
I am seeing an empty grey area on both sides of the slides. (see attached screenshot)I would like the slides to be full screen but could not find a solution. I deactivated all player controls etc but I'm still seeing this.
Any ideas?
Thanks
8 Replies
Hello Ashraf
What Slide Size are you using (under design)? Also, I am assuming you are using the modern player and just selected "OFF" for menus and controls.
Hi Ron
Thank you for your prompt reply. The slide size is 960x540. Indeed, I am during modern player and I switched off the menus and controls but I am still seeing the same issue. I am attaching my story file if you could please have a look.
Thanks a lot
the 16x9 or 960x540 if you have the sidebar. Without it, there is some space. Mine was not as obvious as yours,
Adjusting the aspect ratio to a wider option (around 80x30) yielded better results. But a lot has to due to the aspect ratio of the screen and browser. Storyline is not 100% responsive, like Rise360.
Thank you Ron
How did you manage to get this view in the last screenshot where it's almost full screen.?
What should I enter in width and height to get similar results?
Big thanks for your help
Hi ron, how did you do the last screenshot? thank you!
I used roughly an 80x30 aspect ratio - but you can experiment with a variety of aspect ratios to get what you want. Something close to 16x9 or 16 x 10 is usually a good option
Thank you Ron but I am still struggling to figure out how did you put 16x10? Here is the screenshot of my settings.
Sorry if the question sounds too basic
You will need to deselect the "lock aspect ratio" option. Then you can select any ratio you prefer