11 Replies
Leslie McKerchie

Hi Kylie,

Thanks for reaching out and letting us know that you are running into a similar issue.

This conversation is a bit dated and I did not hear back from Meaghan, so I do not have an update to provide.

We have had a similar report that sounds like what you may be running into.

Can you confirm the following:

  • What version of Storyline 360 are you currently using? You can find this within your software via Help > About Articulate Storyline
  • Are you seeing this in all browsers or in Chrome specifically?
Alyssa Gomez

Hi Amy! 

We are seeing an issue where a play button will overlay an Engage interaction in Storyline when the project is viewed in Chrome, and that seems to match what you're seeing. We'll let you know if anything changes there.

I did want to mention that we're now on Storyline 360 Update 26, so you'll want to update your software to take advantage of all the features and fixes we've released since Update 17.