I'm getting an error message, picture attached, when trying to add a results slide for a quiz. I've sent feedback as requested. Does anyone know how to resolve this? I've tried, to no avail, for the last 3 days to get passed this error message.
Another troubleshooting step that you can try is to replicate the behavior in a new project file. Do a repair of Storyline 360 if the same behavior happens in a new project file, and if not, would you be willing to share a copy of your project file here or in private by opening a support case so we can take a closer look at what's happening? We'll delete it when we're done testing!
4 Replies
Hi Meranda,
Sorry to hear that you ran into this snag.
If you're already working locally when making changes to your project file, try importing your slides over to a new project file to see if this helps.
Another troubleshooting step that you can try is to replicate the behavior in a new project file. Do a repair of Storyline 360 if the same behavior happens in a new project file, and if not, would you be willing to share a copy of your project file here or in private by opening a support case so we can take a closer look at what's happening? We'll delete it when we're done testing!
Thank you for your response. I will try this and get back to you. It will be the end of the day before I can get back to it. I appreciate it.
Thanks, Joe! Importing it to a new project worked. I appreciate your help.
Glad to hear it!