Error Message when I'm trying to preview in SL3

Feb 23, 2018

Hello,

I have a class that I am trying to preview in SL3 but I receive an Articulate Storyline Error Report message. I have searched previous posts and saw something that mentioned that the results slide can get corrupted, so I tried importing all of the slides into a new project (except for the results slide). and that works UNTIL i add a new results slide, then I get the error message again. Do I need to completely recreate my project? 

Any help is greatly appreciated. 

Jenny Hogan

3 Replies
Alyssa Gomez

Hi Jenny,

That's really odd! Let's check a few basics before we dig any deeper. Can you confirm that you are...

  • on the latest update of Storyline 3?

    AND
  • working from your local hard drive?

If both of those check out, then we'll want to take a closer look at your file. Would you mind sending it to us by clicking here?

Be sure to let me know your case number so I can follow along!

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