Error due to Articulate Project Size


We want to create a massive course in storyline say about 1000 slides. I want to know any possible limitations of storyline.

I have actually created a project which has 600+ screen and using layers it becomes 1000+ page course . When I publish it for online delivery t works fine in mobile player however the HTML5 version does not work. It comes up with following error message

Error loading story_content/data.xml:error.

When the project was reduced to half the size it was working fine in all browsers.

Please can someone from Storyline Technical Team give me some advise.

I can upload the story.html if you need to do the testing.

Please advice.



2 Replies
Christine Hendrickson

Hi Ganesh,

I know this is a very large course, so the first option may take some time. Are you able to create a new, blank presentation and then import the slides into the new course? Try to make sure that you publish to a different directory and that the file name is different than that of the original. Are you able to see a difference after doing this?

If you're still seeing the same error, we may need to take a look at what's happening.

You'll be able to attach the .STORY file, or share the link to your course on the second page of the following form:

Articulate Support - Submit a Support Case

Please be sure to include a description of your issue. Please also include the URL for this thread in the form. Also, please share the case number with me. You're welcome to do so here, or in a private message. This way I can follow the progress of the case and update this thread.