Error - File could not be saved HELP!

Dec 07, 2021

Hello,

Can anyone help me with the error i get when i want to save my storyline project? It's the 6th time i get this message en always closed the file without saving it because it wasn't possible.

Everytime i get the pop-up:

"The project file could not be saved.

Cannot access a disposed object.
Object name: 'StoryPackage'."

Can anyone please tell me how i can save this file?

Failed..JPG

1 Reply

Maria Costa-Stienstra
Staff

over 2 years ago12/07/21 at 2:21 pm (UTC)

Hi, Laure.

I'm sorry to hear you're having trouble saving your .story file! I have a few questions to help narrow down the issue:

Are you working from a local hard drive? We don't recommend working with files on a network drive.
Are you able to use "Save as" and save the file with a different name?
Can you import the slides to a new file?

If those suggestions don't work for you, I'd like to connect you with one of our support engineers. You can open a case here.