I am receiving the "Articulate Storyline Error Report" message when trying to add slides from the content Library. This is a constant error. This error occur when trying to insert a slide from any theme. See attachment. Any suggestions?
It sounds like you've hit a snag when trying to access the Content Library in Storyline. Happy to assist with this!
A helpful first step would be confirming that the network endpoints are enabled. You may need help from your IT team on this! Please check if port 443 is open. If not, ask them to open port 443 and add the domains in this article to your organization's 'allowlist'.
If the issue persists, feel free to connect with our support engineers privately in a support case.
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Hi Bernard!
It sounds like you've hit a snag when trying to access the Content Library in Storyline. Happy to assist with this!
A helpful first step would be confirming that the network endpoints are enabled. You may need help from your IT team on this! Please check if port 443 is open. If not, ask them to open port 443 and add the domains in this article to your organization's 'allowlist'.
If the issue persists, feel free to connect with our support engineers privately in a support case.