Error Message for Storyline 360 Program Not Working
Aug 03, 2020
By
Megan Short
Is anyone else getting the below error message?
I have all of the updates and have tried uninstalling and re-installing and still receive this error? Any ideas for a fix?
1 Reply
Hi Megan,
Thanks for bringing this up, and I'm sorry for the trouble!
Referencing the screenshot, it looks like the error is on the "Initializing components" page. Since reinstalling didn't help, I would try these simple repair steps:
If we're back to square one, would you be willing to connect with our Support Engineers? They can pull a few system logs to help us determine the next best step:
This discussion is closed. You can start a new discussion or contact Articulate Support.