Error message in inserted web object

Nov 03, 2021

Hi - I've added a web object to a frame in the storyline. The frame is in a layer.
Testing shows no errors.
When I publish in review, a new page opens with an error message (see attechment).
In the published storyline, all information is displayed correctly, but it will seem disturbing and incomprehensible to the course participant if this error message is displayed.


3 Replies
Becca Levan

Welcome to E-Learning Heroes, Bjorn! ⭐️

Sorry you're hitting this snag. Let's start here:

  • Is the web content file name long, or do they include special characters, accents, or symbols? If so, let's see if shortening the file name or removing the special characters and then republishing helps.

If that doesn't help, along with following these steps to insert a web object, could I have you share your file so we can take a closer look? We'll reach out soon with the next step!