Hi, I would publish an e-learning to Word and received the following error message. Anyone know what is wrong. Never happened to me before. I have tested with several different e-learning modules
This is a new issue that surfaced in the latest update to Storyline 360.
Our team is hard at work on a fix for this, and I'll update you as soon as I have additional information.
In the meantime, I know folks have been using Articulate Review to allow SMEs and other stakeholders to view the course. Is that what you were trying to do with Word? Take a look at the tutorial here on how to get started with Review!
Thanks for reaching out and I'm sorry this is slowing you down!
Please pass on to your team to get this fixed quick. I am trying to create word docs to use as scripts for voice over recording. My project has now come to a halt due to this error. My client is not very happy.
Good news! The publish-to-Word feature in Storyline 360 and Studio 360 that temporarily stopped working has been fixed. Just install the latest software update. Here's how.
If Articulate 360 doesn't notify you right away about the new update, open your Articulate 360 desktop app, click the drop-down arrow next to your profile picture in the upper right corner, then choose "Check for Updates."
Thanks for your patience while our team worked on this!
3 Replies
Hi Jensa,
This is a new issue that surfaced in the latest update to Storyline 360.
Our team is hard at work on a fix for this, and I'll update you as soon as I have additional information.
In the meantime, I know folks have been using Articulate Review to allow SMEs and other stakeholders to view the course. Is that what you were trying to do with Word? Take a look at the tutorial here on how to get started with Review!
Thanks for reaching out and I'm sorry this is slowing you down!
Hi Alyssa
Please pass on to your team to get this fixed quick. I am trying to create word docs to use as scripts for voice over recording. My project has now come to a halt due to this error. My client is not very happy.
Hi Sandra and Jensa,
Good news! The publish-to-Word feature in Storyline 360 and Studio 360 that temporarily stopped working has been fixed. Just install the latest software update. Here's how.
If Articulate 360 doesn't notify you right away about the new update, open your Articulate 360 desktop app, click the drop-down arrow next to your profile picture in the upper right corner, then choose "Check for Updates."
Thanks for your patience while our team worked on this!
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