If the steps in this article dont help resolve the issue, it would be really helpful if you could submit a case. And during the case submission, you'll get a chance to record a screencast replicating the exact steps you take to get the message, which will help us pinpoint the root cause. Thanks!
Sounds like you've tried the steps from the link above with no luck? Would you mind opening a ticket so our support team can help you out as soon as possible? If you could include a screencast replicating the error, that would be really helpful too. Thanks!
3 Replies
Hi Julie,
If the steps in this article dont help resolve the issue, it would be really helpful if you could submit a case. And during the case submission, you'll get a chance to record a screencast replicating the exact steps you take to get the message, which will help us pinpoint the root cause. Thanks!
I have the same problem. I get all kinds of errors almost every time I try to save regardless of location.
Sorry for the trouble, Hansje.
Sounds like you've tried the steps from the link above with no luck? Would you mind opening a ticket so our support team can help you out as soon as possible? If you could include a screencast replicating the error, that would be really helpful too. Thanks!
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