I'm have been working on a project ever since yesterday and no issues until now whenever I try to preview (either only 1 slide or whole project) or publishing. I get the error message attached and really not sure what to do or what happened. I do have this project saved on my desktop and downloaded the new 360 update but no luck. I did add some triggers to my master slide for the project before this error but did delete it so not sure if that's what caused it. Can someone take a look and maybe see what happened? If someone can get back to me ASAP that would be great. Source file is also attached as well. Thanks!
Sorry for the trouble, and great call to also share your file with our Support team. I had a peek at your case where my teammate, Jose, found a corrupt object on a slide that caused Storyline to crash. Looks like removing it did the trick, phew!
If we can be of any other help, please don't hesitate to reach out!
2 Replies
Hi there, Kevin!
Sorry for the trouble, and great call to also share your file with our Support team. I had a peek at your case where my teammate, Jose, found a corrupt object on a slide that caused Storyline to crash. Looks like removing it did the trick, phew!
If we can be of any other help, please don't hesitate to reach out!
Thank you Katie - yeah I didn't realize that there was a support team for Articulate and didn't expect them to get back to me so quick :)
Thanks for the follow up and have a good one!
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