Error message when saving - can you help?

Oct 26, 2015

Hi there,  I've completed a Storyline project and am in the process of making some final tweaks before publishing.  I've been able to open the saved file, but when I try and save it back, I get the message "Unable to save - Corrupted data".  Further investigations show that whilst I can see the picture and boxes on the Home Slide from Story view, when I go into the Home Slide the slide appears to be blank.  All of the triggers show in the right hand panel, and all of the items are listed in the timeline/states panel.

I'm currently unable to save any amendments I make back.  Any ideas?  Thanks!


1 Reply
Christie Pollick

Hi, Sue -- So sorry to hear you are encountering this issue! Have you had the opportunity to review this information on Unexpected or Erratic Behavior in SL2? You may want to run through the repair steps listed within the article to see if you find improvement, and in the case of corrupted files, it may be a good idea to reach out to our Support Staff directly if issues persist. You would be welcome to use this form to submit your case. 

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