Error publishing Storyline 360 online?
Nov 26, 2018
By
Todd Smyth
Every time I try to publish, I get an error? I get the same error when I try to preview? This is a webinar video inserted into a single slide with closed captions and I've done 2 with no problem. I started over from a new clean SL file, imported the video and imported the captions, saved and tried to publish again under a different name and got the same error? I took other projects and re-published them as a new item and they work fine? Any thoughts on what might be happening or what to try to make this work?
I also made sure the video, titles, file names do not have any dashes or non-alpha characters.
3 Replies
Hi Todd! That definitely doesn't sound right. I'd like to get your file into our Support Engineer's hands so we can help you sort this out as soon as possible.
Please share the project file with us using this form, and we'll jump right in!
Sorry I wasn't able to get back to this until now. Uploading the file now.
Phew, that's good news! 😅 Thanks for the update, Todd.
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