Error saving Storyline file - says file is in use
I have a user who has a Storyline 2 file saved on her desktop. Whenever she tries to save it in Storyline, she gets an error saying, "This process cannot access the file <<filename of the file on her desktop>> because it is being used by another process. Then it gives her a Save As button and forces her to save it with a new name.
I looked in task manager and she doesn't have any instances of Storyline running prior to opening the file that she's trying to save.
Can anyone help with this?