Error when trying to open a storyline 2 project

Oct 07, 2015

I have been trying to open an existing storyline 2 project and am unable to do so. It's a project that I updated a published a couple of weeks ago and haven't touched it since. I get the following error message:

When I try an open the project in the previous storyline version it says it may have been created in a later version.

Can anyone please help me.

Thanks John Barton

4 Replies
Leslie McKerchie

Hi John!

There may still be a working version of your project in your temp files. Here's how to check:
1) Open this folder in Windows Explorer:
2) Scan the contents of this folder for a file that starts with the name of your project. If you find one, copy it to your desktop. If you find more than one, copy the latest version to your desktop.
3) Change the file extension of the copy on your desktop from *.tmp to *.story.
4) Double-click the file to open it in Storyline.
Also, be sure to always create, edit, and publish projects on your local hard drive. Working from a network drive or a USB drive can cause erratic behavior, such as file corruption, an inability to save changes, and loss of resources. See this article for details.
John Barton


Thanks for your response and apologies for takings o long to respond.

I haven't converted the project. It was created in Storyline 2, which makes the error message so puzzling.


[ESTA LOGO no tag2]
John Barton
Acting Corporate Learning& Development Manager
Emergency Services Telecommunications Authority
33Lakeside Drive Burwood East Vic 3151
P 03 8656 1237 M 0410 510 721

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