Error when trying to open a storyline 2 project

Oct 07, 2015

I have been trying to open an existing storyline 2 project and am unable to do so. It's a project that I updated a published a couple of weeks ago and haven't touched it since. I get the following error message:

When I try an open the project in the previous storyline version it says it may have been created in a later version.

Can anyone please help me.

Thanks John Barton

4 Replies

Wendy Farmer
Hero

over 8 years ago10/07/15 at 4:50 am (UTC)

Hi John

when you did the conversion, SL would have created a backup copy of your SL1 project. Have you tried to open the backup in SL2 and see if it converts that one...I would create a copy of the backup (just in case).

Leslie McKerchie
Staff

over 8 years ago10/07/15 at 2:28 pm (UTC)

Hi John!

There may still be a working version of your project in your temp files. Here's how to check:

1) Open this folder in Windows Explorer:

%appdata%\Articulate\Storyline

2) Scan the contents of this folder for a file that starts with the name of your project. If you find one, copy it to your desktop. If you find more than one, copy the latest version to your desktop.

3) Change the file extension of the copy on your desktop from *.tmp to *.story.

4) Double-click the file to open it in Storyline.

Also, be sure to always create, edit, and publish projects on your local hard drive. Working from a network drive or a USB drive can cause erratic behavior, such as file corruption, an inability to save changes, and loss of resources. See this article for details.

over 8 years ago10/16/15 at 5:06 am (UTC)

Wendy,

Thanks for your response and apologies for takings o long to respond.

I haven't converted the project. It was created in Storyline 2, which makes the error message so puzzling.

Regards

[ESTA LOGO no tag2]
John Barton
Acting Corporate Learning& Development Manager
Emergency Services Telecommunications Authority
33Lakeside Drive Burwood East Vic 3151
P 03 8656 1237 M 0410 510 721
W www.esta.vic.gov.au

Leslie McKerchie
Staff

over 8 years ago10/16/15 at 1:23 pm (UTC)

Thanks for the update John. Just let us know how the solution I shared assists you.

I also wanted to mention that replying to the forums via e-mail attaches your signature, but you are welcome to pop in and edit if needed.

Error when trying to open a storyline 2 project

4 Replies

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