Sorry to hear that you ran into this snag. We are currently tracking an issue where a memory leak occurs for users of Articulate 360 who have Intel 11th Gen Core series processors or later installed on their machines.
I've created support case 03237922 on your behalf so our support engineers can verify if you are being affected by the issue. A member of our support team will be reaching out to you shortly. For your reference, you can reach out to our support team anytime by opening a support case.
Good afternoon. I have tried several options with my IT Department to no avail. I am in a very bad position right now to have this happening and would appreciate any help I can get. I look forward to hearing from someone. Thanks!
George Speerin
Safety, Compliance & Training
780 Amelia Islend Pkwy.
Fernandina Beach FL. 23034
(386)785-4506
[cid:image003.jpg@01D87A77.3CCCC7E0]
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Chesapeake Utilities Corporation (“Chesapeake Utilities”) is an energy delivery company publicly traded on the New York Stock Exchange under the ticker symbol “CPK” (NYSE: CPK). Chesapeake Utilities is not, nor has it ever been, affiliated with Chesapeake Energy Corporation. This email, together with any attachments, is intended only for the use of the party to which it is addressed and may contain information that is proprietary, privileged, confidential, and/or otherwise protected by law. If you are not the intended recipient, you are hereby notified that any dissemination, distribution or copying of this email or its contents is strictly prohibited. If you have received this message in error, please notify the sender immediately by replying to the message, and permanently delete this email from your computer and destroy all copies of it.
2 Replies
Hi George,
Sorry to hear that you ran into this snag. We are currently tracking an issue where a memory leak occurs for users of Articulate 360 who have Intel 11th Gen Core series processors or later installed on their machines.
I've created support case 03237922 on your behalf so our support engineers can verify if you are being affected by the issue. A member of our support team will be reaching out to you shortly. For your reference, you can reach out to our support team anytime by opening a support case.
Good afternoon. I have tried several options with my IT Department to no avail. I am in a very bad position right now to have this happening and would appreciate any help I can get. I look forward to hearing from someone. Thanks!
George Speerin
Safety, Compliance & Training
780 Amelia Islend Pkwy.
Fernandina Beach FL. 23034
(386)785-4506
[cid:image003.jpg@01D87A77.3CCCC7E0]
----------------------------------------------------------------------
Chesapeake Utilities Corporation (“Chesapeake Utilities”) is an energy delivery company publicly traded on the New York Stock Exchange under the ticker symbol “CPK” (NYSE: CPK). Chesapeake Utilities is not, nor has it ever been, affiliated with Chesapeake Energy Corporation. This email, together with any attachments, is intended only for the use of the party to which it is addressed and may contain information that is proprietary, privileged, confidential, and/or otherwise protected by law. If you are not the intended recipient, you are hereby notified that any dissemination, distribution or copying of this email or its contents is strictly prohibited. If you have received this message in error, please notify the sender immediately by replying to the message, and permanently delete this email from your computer and destroy all copies of it.