Essay interaction - Previous/Next buttons keep showing in player

Hi Tim,

This is actually something that's come up a few times recently and it's been verified as "by design" by our Quality Assurance team.

Here's more information:

Articulate Support - Prev and Next Buttons Show During Quiz Review

When learners review a quiz (or revisit question slides they've already submitted), they'll see Articulate Storyline's built-in Prev and Next buttons in the lower right corner of the player—even if you've disabled them throughout your course.

These navigation buttons are necessary for learners to review quiz slides.

If you'd like to have an option to disable the Prev and Next buttons during quiz review so you can use your own custom navigation buttons, please let us know. We value your feedback.

I know this isn't what you were hoping to hear, but I do hope that the information helps.

Please do share your feedback using the link above if you'd like to see this feature changed. I know I would personally love to see more control over the review layer and player features for the review portion of courses. 

Thank you!

Hi Christine,

Thank you so much for your prompt reply, you rock! I'm continually amazed at how good this forum is for answering questions, the best for any software company I've seen in my 25 years in the biz.

Yes, it isn't what I was hoping to hear, but at least now I know I wasn't missing something. I'll put in the feature request now.

Tim

Glad I could help, Tim! :)

Thanks for the awesome feedback and for sending in that request. 

I hope you have a wonderful day and weekend!

Christine

This also seems to happen with the Resource Tab. I have it set to only appear on one slide in the Conclusion; however, on quiz slides, when the learner revisits the slide, the Resource Tab displays. This occurs whether the slide and layer Reset are set for Automatically Decide or Reset to Saved State. Has any progress been made on this? Totally not what the client wants.

Hi Linda,

For the previous/next buttons this is by design as Christine previously shared, and this is true for Storyline 1 and Storyline 2. Which version are you using? I haven't seen this though in regards to the Resource tab. Are you able to share a copy of the .story file here with us to take a look at? 

Hello Ashley and thank you for replying.

I have attached a file that contains a few of the slides that illustrate the
issue. I've stripped out any of client's identifying information.

What I discovered is that if any slide in the file is set to display the
Resource Tab, any quiz slide on a Revisit that is not set to Initial State
will display not only the Prev/Next buttons (very illogical from a designer
point of view because I want to control that), but also the Resource Tab.
This occurs even though the base slide is set for Custom and the Resource
Tab is not selected. It's not just essay. I have text entry and hot spots
examples.

In many of my courses for this client, we only want the Resource Tab to
display at the Conclusion, which is where it is set to display in the
attached file.

I developed this in Storyline 1; however, I did a quick check in Storyline
2, and it behaves the same way.

While I'm asking, is there a central location that documents exactly how
each feature/function in Storyline (and your other products) is supposed to
function - all the logic? In the early days of software applications, we
wrote reference guides for this in addition to training tutorials.

For example, where is it documented that on quiz Revisits the Prev/Next
button and Resource tab will display if the slide is not set to initial
state? Maybe I missed it.

Thank you in advance for your help.

Hi Linda!

I'm not seeing your attached file, but it appears that you may have replied via e-mail (your signature is attached) and doing so will not allow your file to attach here in the forums.

You are welcome to pop in and attach your file as well as edit your post to remove your signature if need be.

Hi Leslie, I updated my response and attached the file. 

Hi Linda! I see what you are describing in your published output. Would you be able to share your .story file for us to have a look?

Leslie, here is the story file.

Hi Linda,

Thanks for sharing your file here so that we could take a look. I see the same behavior you mentioned and am able to replicate it on a new Storyline file - so I'll be sharing this with our QA team for additional review in regards to the "Resource" tab reappearing. The next/previous buttons are reappearing by design as detailed here. 

OK. Thanks. Please let me know the resolution from QA.

Linda Herring

Hi Linda,

We'll keep you posted here, so please stay subscribed to the thread, although I can't offer a time frame for when I'll be able to share any updates here.

BTW, I never received an answer to this question in my post:

"...where is it documented that on quiz Revisits the Prev/Next  button and Resource tab will display if the slide is not set to initial state? Maybe I missed it."

Thanks. 

Hi Linda,

It's documented here for the prev/next button - but the Resource tab issue is something I've shared with our QA team. 

Thanks.

What category is that under? 

I like to read through the Support documentation to understand the logic/features/functions -- much like software reference manuals used to provide. 

I missed this one. I assume it was documented here when Storyline 2 launched? 

Within the support page knowledge base articles it was in the Quizzes section. You can use the links on the left hand side of that page to navigate to different sections. 

OK. Thanks. 

I've located it.