Exit course trigger message

Aug 03, 2015


We are using the “Exit course” trigger on the last screen of every module in our eLearnign course. It behaves a bit different to what we expected: Instead of closing down the current tab, an automatic message appears, saying “The content has ended. You may close this window”.

Is there a way to edit this message?

I’m wondering if it is actually a bit confusing for some users; especially as we want them to only close the current tab, not the whole browser window. This is important for us as there will be another tab open for the LMS from which they start the modules. It will show them their progress once the module tab is closed down, so we don’t want anyone to accidently close down the browser window with all tabs…

Any advice would be much appreciated.

 Thank you,


10 Replies
Ashley Terwilliger-Pollard

Hi Rebecca,

There isn't currently a way to change that message - maybe instead you could look at setting up your own type of exit message on a slide? So change the trigger at the end of a module to show a slide you've set up in it's own scene (also remove the title from the menu) and include the language you'd like on that slide to close the tab and not the window. 

Hope that helps to get you thinking and potentially other examples will be shared by the community. 

Jeffrey Hurt

Hi Rebecca,

This was actually a big issue for our organization because we deal with so many different languages and the message is in English. The way we solved the problem was to find the core Articulate files on the C:/ drive of the machine where Articulate is installed (It does require Administrator privileges). 

There should be an Articulate folder and then one for Articulate Storyline 2. In that folder, there are a number of folders and files. Open the Content folder, then the lms folder. The file is named goodbye.html. For me, the path is C:/Program Files (x86)/Articulate/Articulate Storyline 2/Content/lms/goodbye.html. 

If you pull that file out of the folder (it is protected otherwise), you can then modify the HTML message. For us, we simply delete that body text that contains the English phrase and save. Put the goodbye.html file back in the lms folder and because it is modified at the root, it will solve the problem for every course you create. 

Hope that helps!

Rebecca Niebler

Thank you Jeffrey, this is actually more along the lines of what I had been hoping we would be able to do, changing the relevant html file directly. That would definitely be more efficient than changing last slides for each module to prompt users to close down the current tab only, not the entire browser window. Will see if I can get this to work, probably with the help of our IT.

So this would have to be done on each of our computers that has Articulate installed? Or at least the one which we use to publish the modules? 

Many thanks,


Jeffrey Hurt

You would need to do this on any computer you use to publish the modules. Another thing to remember is that you need to go back in and repeat the process whenever you update Storyline.

Other than that, as Ashley mentioned, just be cautious that you get the file back in the correct folder because Articulate doesn't offer support for this type of modification.  

Jill Ledbetter

I'm late to the party, but I am wondering if there is any update on this? I have a project that has the "Exit" option show up in the top right of the end slide but it leads to no where and I would like to take the Exit trigger out completely (we have created a different way for them to close the course). Is there a way to do that? Also I am an extreme newbie that is learning under fire, so please if there are instructions to do this it would help to keep them simple.

Lauren Connelly

Hello Jill!

I'm happy to help! It looks like the Exit button is located on the slide from your screenshot. If you have a trigger attached to the button, then you'll want to delete the Exit button on the slide and the Exit button trigger in the trigger panel. 

If you don't see the Exit button on the slide timeline, it might be in the Slide Masters. If you'd like me to take a look at the project, you can either attach it to this discussion or upload it to me privately.