Exporting translation document in Storyline3

Jan 17, 2023

Namrata Bhatia
By Namrata Bhatia

Unable to export translation document from a Storyline 360 source file in Storyline 3.

Tried many times but the document published but doesnot get saved at the defined location.

Plz help.

Thanks

2 Replies
Jose Tansengco
over 1 year ago01/18/23 at 2:40 pm (UTC)

Hello Namrata, 

Sorry to hear that you ran into this snag.

I'd like to ask a few questions to help clarify your experience: 

  • Are you exporting a translation file in Storyline 3 from a project that was translated using a translation file from a Storyline 360 course? 
  • Are you seeing any error messages when exporting the translation file? 
  • Does your organization allow the creation of *.doc files if you are exporting using Word format? 
  • Are you exporting to Word, or XLIFF format? 

Additionally, would you be willing to share a copy of your project file here or in private by opening a support case so we can take a closer look at what's happening? We'll delete it when we're done testing!

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