Failed Quiz Attempts NOT Reporting Back to LMS
I am experiencing a very frustrating issue with my Storyline project. We have a module that includes a quiz, requiring 80% to pass. The quiz allows for 2 attempts (set up via adding a variable which hides the "retry quiz" button after 1 click to avoid unlimited attempts).
Once we loaded the SCORM file into our LMS (Halogen) - it will report back a passing score, but will NOT report back failed attempts. The status remains set as "enrolled" in Halogen and we can retry the module as much as we want since the failed status never closes it out. I have triggers set to report the results (obviously working as the pass scores make it back), but the failed scores just won't go. I made sure to publish the file using the "passed/failed" language.