File in Earlier Version of Storyline: Conversion Help Required

Hi Yenn

Feel free to upload it here.  Else you may like to contact Articulate Support?

Which version was the course built/saved in?  Which version are you using now?  What actually happens when you try opening?

Hi Yenn,

It sounds like you're receiving an error message that it was created in an earlier version of Storyline, and therefore won't open? 

First you'll want to check the following which could have caused file corruption:

• Work on your local drive (your C: drive).Working on a network drive or a USB drive can cause erratic behavior, including file corruption, loss of audio, and other unexpected behavior. 
• You should also make sure the directory path to your project files and your published output is less than 260 characters(for example C:\Articulate).
• Avoid using special characters, accents or symbols in your file names.

I'd also try opening a new Storyline project and import this older one into the blank project. 

Hi Ashley,

Importing the file worked like a charm!

Thanks a bunch,

Yenn

Thanks for the update Yenn, and you'll just want to make sure you're following the other guidelines to try and prevent future issues.