File not opened Nov 17, 2022 By inbar cucuy HeyI have storyline file that I made that worked. And now it won't open, I tried to duplicate a copy. and still refuses to open.I would appreciate your assistance!
Ron Price Partner over 1 year ago11/17/22 at 3:04 pm (UTC) Are you getting any kind of error message?
Kelly Auner Staff over 1 year ago11/17/22 at 4:26 pm (UTC) Hi inbar, I'm sorry to hear you're experiencing this issue! I have a few clarifying questions to help me better understand the issue. Can you share a screenshot of the error message you're seeing? You can attach it to your post by using the Add Attachment button. What version of Storyline are you using? Is your file saved to your local hard drive or a shared network drive? You can also try searching your temp files for a corrupted file. If you have any questions on this, please let me know. I'll be happy to help!
2 Replies
Are you getting any kind of error message?
Hi inbar,
I'm sorry to hear you're experiencing this issue! I have a few clarifying questions to help me better understand the issue.
You can also try searching your temp files for a corrupted file. If you have any questions on this, please let me know. I'll be happy to help!