File size issue when importing audio
Jun 03, 2016
So here is the situation. I have a storyline file (containing audio) which is about 56,000 KB. We wanted a different voice, so I used the "Change audio" button to swap in the newly created audio files on each slide. But now the file size is about 125,000. The file is now huge and slow.
I noticed that when you hover over each audio file in timeline - it shows old audio file name and not new one. So suspecting that maybe old files are still being retained somewhere. I instead deleted the audio files completely and then inserted fresh. File size still huge.
I have also tried to use the Save As trick to save the file under a different name. And then also tried to create an empty shell and import old file into a new file. Thinking one of these tricks might get rid of remnants. No luck.
Again I am unsure how a file size of 56,000 with a total of 31,000 worth of audio adds up to a modified file size of over 125,000. Any thoughts?
I am checked the forums and done a bunch of experimenting and I am stuck! Any help would be appreciated. Thanks!
3 Replies
Hi Regina,
The elements are saved in your file until you close out the project or have done a "save as" and close it out, so that you could use the "undo" button to be able to come back to what you'd previously done. If you've closed and its still not working as expected, could you also look at importing it into a new file following the steps here.
Hi Ashley,
Yes as stated, I already tried all of that with no luck. Thanks to much experimenting by one of my teammates, we did find a solution. What did work for anyone else experiencing issues with massive file sizes after using the Change Audio button is the following:
So we had to combine several methods to get the file size back down and cleaned up. Maybe not necessary for everyone but it is the only thing which worked for us.
MORAL of the story - this is at least the second time we have had issues with the Change Audio button - will never use again.
Hi Regina,
Thanks for sharing the steps you went through here, and I'm sorry it was such an involved process. If you have the original file that is still problematic we'd also want to take a look at it, and you can send it along to our Support Engineers here.
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