Files hanging in preview and published mode - 3 dots

Jun 16, 2021

Good Afternoon,

I have a file that is completed and when i go to view it in SL i get to the 3rd slide and it freezes....i get 3 dots and its just thinking about moving on but doesnt. This happens in when it published also. 

1 Reply
Judy Nollet

Hi, Lora,

It sounds like there's something on the 3rd slide that's "confusing" the program, so it doesn't know how to show the slide. 

I suggest you submit the file to the Articulate staff. You can do that here: 

In my experience, they're quite responsive and helpful.