Fill-in-the-Blank issues

We create software training where our simulations require users to enter text into fill-in-the-blank text fields. We've made these courses over the past few years. Originally we struggled with users taking the courses on mobile devices. After entering the value, if they click a submit button, the response doesn't set and their response isn't captured. They have to click somewhere on the slide before clicking submit for the response to be captured. Now, this is happening with all browsers/devices. 

I wanted to see if anyone had a work-around before I send a feature request?



2 Replies
Ashley Terwilliger-Pollard

Hi Lu,

It sounds like something is misbehaving in your project, so it could be a bug in Storyline or something with how the course is set up. 

With your permission, I'd like to take a look at your project file to investigate what's happening. You can share it publicly here, or send it to me privately by uploading it here. 

I’ll delete it when I’m done troubleshooting.