Fix for Encoder error? Video won't encode

Oct 21, 2014

I'm working on several video projects with mp4 files.  Half seem to load, but a couple won't allow me to insert into Storyline.  Seems the encoder is getting hung up if I read the task manager correctly.  After I click the insert button, it freezes up.

The videos are only 15-45 minutes long.

Any ideas?

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