Flash acting differently amongst courses
I have a series of courses that were all made with the same settings in the Storyline 2 Player. However, some users are experiencing issues running one of the courses. In experimenting with this issue, I've done the usual clearing of there cache and ensuring the pop-up blocker is off etc.
What doesn't make sense to me is that fact that when I look at the default Flash settings in the browser when I launch the course, they are all set the same. Yet, in some cases, this one course does is open the new window and just spins.
As I said, the Flash settings are the same in each browser window. I have all the modules set to carry the HTML 5 content and to "When running in LMS, ignore flash cookie" as well....But this one module plays very inconsistently.
Any ideas....is this a Storyline 2 setting issue or a Flash issue on certain individuals devices?