I've been testing all the browser settings for iPads and iPhones running iOS 7 and it appears the story will no longer auto resize or scroll between landscape and portrait mode in any browser running on iOS 7. I have published courses using all the browser settings and cannot find a combo that resolves this issue. Is anyone else running into this issue or have you found a resolution?
This behavior came up in another Forum Thread as well, and the Articulate Quality Assurance Team is currently taking a look. I'll be sure to keep this thread updated with any developments. Thanks!
There are a number of other users discussing issues with iOS7 here, and our team is looking into all these issues. If you'd like us to take a look at your specific files, please feel free to share them here with our Support team here.
Since updating to Update 4 1311.1422 I still get locked scroll boxes. Obviously the scroll bars work fine when viewing on any other browser except Safari on IOS7 Ipad.
This happens in every instance. Is there a fix within the course to allow for scrolling?
5 Replies
Good Morning Rebecca, and welcome to Heroes!
This behavior came up in another Forum Thread as well, and the Articulate Quality Assurance Team is currently taking a look. I'll be sure to keep this thread updated with any developments. Thanks!
This post was removed by the author
Hi Kimberly and welcome to Heroes!
There are a number of other users discussing issues with iOS7 here, and our team is looking into all these issues. If you'd like us to take a look at your specific files, please feel free to share them here with our Support team here.
Hi everyone!
Articulate Storyline Update 4 is ready!!
Includes bug fixes, iOS 7 support, publishing and performance improvements, and HTML5 output enhancements.
Since updating to Update 4 1311.1422 I still get locked scroll boxes. Obviously the scroll bars work fine when viewing on any other browser except Safari on IOS7 Ipad.
This happens in every instance. Is there a fix within the course to allow for scrolling?
Good Morning, Adam.
When viewing HTML5 content in mobile Safari on an iPad or iPhone, use two fingers to scroll through content in scrolling panels.
If the problem persists, can you please send us a copy of your .story project file so that we can take a closer look at the problem? Thanks!
This discussion is closed. You can start a new discussion or contact Articulate Support.