Flash Player 10 Error...Again

I'm stumped.  I'm getting the error again, and not sure what I did to get it. I've done the following:

1. uninstalled flash player,

2. uninstalled Chrome (although I don't use this browser),

3. uninstalled Firefox (the browser I do use)

4. uninstalled Storyline and Character bundle (version 1 of both)

5. restarted computer

6. reinstalled Flash 13

7. reinstalled Storyline 1 with Update 8

8. restarted computer

And I'm still getting this error. I'm kinda at my wits end. Help! Please!

Regards, Gail