6 Replies
Christie Pollick

Hi, Hilary -- 

Thanks for reaching out here. This is something we are aware of due to a recent release of Flash player and our Support engineers are hard at work on this issue. We've got some updated documentation here and a workaround.

It seems to be an issue within the Adobe Flash update that is affecting more than just Articulate software per the bug report on Adobe's site. The current solution is to rollback the Flash player update and once we have additional information to share in regards to hearing back from Adobe or fixes within Articulate we'll be sure to update folks here and for any open cases associated with this issue. 

And to answer your question regarding the most recent update, please see here for info on Storyline 2, Update 7. Unfortunately, we are not able to announce product roadmaps or release dates for new products/features or updates. You are welcome to share your thoughts on features you'd like to see by submitting a feature request here as those go directly to our product development team.

Also, I'd suggest that you subscribe to the Word of Mouth Blog for updates on Articulate products and also follow us on Facebook or Twitter to stay up to date.

Hilary Trammell

Thank you for letting me know. We found that if we deleted what they tried to push and loaded from their site it seemed to work.

Hilary Trammell, CTT
Regional Talent Management - Americas
Wood Group Mustang, Inc.
17325 Park Row
Houston, TX 77084
Direct +1-832-809-7307
Main +1-832-809-8000
Email training@mustangeng.com

[Description: Description: https://www.woodgroup.net/corpcomm/BrandToolKit/Downloads/new

Leslie McKerchie

Good news! Adobe and Microsoft have fixed the Flash Player bug that broke many applications just before the new year, including Adobe Captivate, Articulate Storyline, and Articulate Studio.

Here's how to install the latest Adobe/Microsoft update so you can preview your e-learning projects, edit videos, and launch CD-published courses again.