Flattened layers do not show when published

I received a PowerPoint file from a client for conversion into Storyline. The client flattened all of the slides into single layers so the graphics/text would not get jumbled and go askew. The course looks like it imported fine until I publish and then "poof" all content is gone. I believe the content is actually floating on top of the slide and not embedded in the Storyline file. Does anyone have any experience with this issue? If so were you able to resolve the issue? Thanks!

5 Replies
Alyssa Gomez

Hello Tammy!

A few things to check before we look deeper: are both the PowerPoint file and the Storyline file saved to your local hard drive? Did you use this method to import the PowerPoint into Storyline? Did you publish to web or LMS, and if so, where is the content hosted

If you're able to share your file, please attach it here so we can have a closer look. You can use the Add Attachment button at the bottom of the reply window. 

Tammy Tucker

Alyssa, thank you for your offer to help. I decided this was a bit of a red-hot mess that a peer had sent me to resolve in a hurry. Since I did not have my have my hand in creating the layers I decided to pass. I will find out the solution at some point because I’m curious but it will take some time to unravel. I appreciate your follow-up. Let’s let it go for now.