Fonts don't display correctly in Storyline 1!

Hi Kelly,

Thanks for reaching out here, and I'm sorry to hear about the odd behavior you've seen, The first thing I'd check into is the DPI setting you're using and to then also confirm you're viewing and editing the slides at 100% zoom, as using a different zoom in Storyline 1 can change the way it appears in preview or publish. 

Hey Ashley, I went in and checked the DPI setting and it was at 100%. I have attached a screen shot of what a slide looks like when I preview it. You can see that the body text isn't crisp. Any other suggestions on what I can try?

Hi Kelly,

Are you able to share a copy of your .story file so I could take a look at the slide set up as well? In addition to the DPI setting, did you also look at the slide zoom? 

You can upload your file here using the "add attachment" button at the bottom of the reply. 

I have attached a copy of the story file I start with. I did check the dpi and the slide zoom was at 100%

I would say that is expected font output for storyline 1, there was a workaround that if you create a text entry variable and add a reference to the end of each block of text will sharpen the quality.

Thanks Kelly for sharing it - and I took a look at your example and previewed it as well. I'd agree with Phil based on how Storyline 1 rendered text, and that there is a slight blurriness - with the comparison below.

We changed how text was handled in Storyline 2 to provide a better experience based on user feedback. 

Phile can you tell me how to set up the variable and add the reference?

yes of course, create a variable I would call it "a"  and at the end of each text box just add %a% 

this should improve the quality a bit.

Thank you!