While members of our team are on furlough due to the Covid 19 virus, we decided to take the opportunity to upskill many of our team members. One of the skills we want to teach is Articulate Storyline. I have put together a short course which is applicable to our particular business model, but when they try to download a free version of the software, they are unable to proceed. One team member has had an email saying she has successfully signed up for the trial, but is unable to proceed. Do you think it's just because you are so busy with similar traffic at the moment?