How do I find content transferred to me?

Jan 17, 2020


We had a license transferred from one team member to another.  The content of the team member losing her license was transferred to me but I'm unable to locate it.  I received the email notifying me that "Windows Software has transferred [team members} Articulate 360 content to you." but I don't know where I can find her content.

Any help would be appreciated!



4 Replies
Ashley Terwilliger-Pollard

Hi Sukh, 

It's possible the teammate who was removed no longer had any content in their account Rise or Review 360 accounts, and therefore nothing to transfer. 

Is there specific content you're looking for? Any Storyline courses or files would be local to the individual's computer, and would not be transferred to you as a part of the Account transfer process. The exception to that would be any Storyline 360 Teams slides if they had been created and published by your former teammate. 

If you'd like us to dig in further, let me know and I can open a Support case for you so that we can gather more details! 

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