From same link - course launching in HTML5 instead of HTML in Chrome - why?

Feb 22, 2017


When someone clicks on an html link from our FTP site, and it launches the course in Google Chrome, sometimes it diverts to the HTML5 version of the course instead of the html version.

We've tested it with 4 people working remotely from home offices and two of us got the html version and two got the html5 version all clicking on the same link. 

What could be the reason for this?

We still need the HTML5 link so that users can work on mobile, but we prefer that if they are on their desktop that it launch the regular flash version because it may feature more bells & whistles.

Thank you!

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