Garbled text in SL Player dialog boxes

May 12, 2017

Birgit Muehlenhaus
By Birgit Muehlenhaus

Hello!

I am getting very strange, garbled text in both the "Resume" and in the quiz "Invalid Answer" dialog boxes in SL360 (see below).

I am publishing to the Web with HTML5 with Flash fallback, using the SL Player and custom optimization.

Is there anyway I can get at these dialog boxes and see what's going on?

Thanks in advance for any assistance!!! 

Best,

Birgit

 

1 Reply
Alyssa Gomez
almost 7 years ago05/12/17 at 8:30 pm (UTC)

Hi Birgit--thanks for sharing the screenshot! Are you on the most recent update of Storyline 360? You can double check what version you're on by clicking the Help tab, then clicking the About Storyline button. 

If you're already on the latest version and you're still having trouble, send us a copy of your file here. Our Support Engineers are ready to help!

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