Getting added to Teams 360 collaboration

Hi Lee,

Thanks for contacting us and sharing what you are experiencing.

I've opened a support case on your behalf so that we can discuss this privately and understand the e-mail accounts we should take a look at.

Hi Leslie - had i received an email in relation to the above - as nothing in inboxes- also raised two other issues that i need urgent assist with in Rise 360 forum 

Thanks

Lee 

Hello Lee,

Thanks for reaching out, and I'm sorry to hear about not receiving our email! 

We reached out to the email tied to your E-Learning Heroes profile on 6/22/2020 from support@articulate.com. I just sent a follow-up email with the original reply.

To cover all bases, let's double-check your spam/junk folders to see if the emails are getting filtered by mistake.

I saw your other post, and I'm glad to hear that the video file uploaded! For the second issue, we have these initial troubleshooting steps for when that message strikes:

• There Was an Error Publishing to Review 360

If you continue to see any of these three issues, let me know and we'll dig deeper!