GIF Files Cause Aticulate Storyline Error Report Box when Previewing

Hi,

I am using a number of GIF files in my current course and everytime I try to preview a screen I get the Articulate Storyline Error Report. I also get this if I try to preview a scene (with a GIF in it) and a course. In attempting to publish the course to Review I also get the same error. Essentially it means that my course is broken unless I remove the GIFs. 

Can you explain?

https://360.articulate.com/review/content/f1487b33-5199-4f5c-8fd1-d1ec39b9a950/review 

3 Replies
Katie (Gokhshteyn) Riggio

Hi there, William. Thank you for that recording!

It's helpful to see, and I'm so sorry that's happening. A few quick questions to help us unlock this behavior:

Looking forward to digging deeper!