When I go to publish a project to Review or attempt to preview the entire project, I continue to get this error "Articulate Storyline Error Report". My Articulate is updated but still not working.
I'm sorry to hear you're running into crashing issues while previewing! I'd like to get some eyes on your project file as soon as possible to help nail down the cause of the problem.
I've started a case on your behalf with our support engineers and will email you shortly!
2 Replies
Hi Jared,
I'm sorry to hear you're running into crashing issues while previewing! I'd like to get some eyes on your project file as soon as possible to help nail down the cause of the problem.
I've started a case on your behalf with our support engineers and will email you shortly!
Hi again, Jared!
Great news! We just released another update for Articulate 360, and included a few important fixes that you'll see in the release notes here.
The item you'll be interested in is:
Fixed: Sometimes, effect options were missing for fly-in animations. When that happened, the preview feature didn't work, and Storyline could crash.
Just launch the Articulate 360 desktop app on your computer and click the Update button for Storyline 360. Details here.
Please let us know if you have any questions, either here or by reaching out to our Support Engineers directly.
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