GIF issues.

Jul 14, 2017

Good Day,

I have previously developed and published a storyline course that includes GIF animations. It worked fine and both offline and within an LMS. When opening up the course today, I noticed that one of the GIF files used for animation has disappeared and showed a broken image file. Bearing in mind that there are 2 GIF animations which work perfectly fine before the broken image file appears for the third GIF.

I have tested on all browsers and also tried to publish with different settings (Publish Quality settings, publishing for Web and LMS), cleared cache, updated browser and flash and the issue still persists. We have also noticed that it affected other courses where we have used GIF images as well. I have included the storyline file for review. Please assist :)

1 Reply
Ashley Terwilliger-Pollard

Hi Tyron,

Thanks for sharing a copy of your published output! It would help to take a look at the .story file (the file prior to publishing) so that I can see the original GIF files as well. You can upload it here using the "Add Attachment" button at the bottom of the reply window.

Do you know what update of Storyline you initially authored the course with? Have you installed any recent updates? 

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