Grey line appears in preview mode, and pictures moved upwards
Aug 29, 2012
Hi,
I have encountered a strange problem when using Articulate Storyline. During editing, everything seemed fine until I have previewed it. A grey line appeared at the bottom of the editing area, and pictures included in my training material have moved upwards a little bit. I have published the material and the problem affected that version as well. This is not the first time I have previewed or published the material, so this has happened pretty much without warning.
I have tried to reset the story size, to no avail. The training includes a quiz and results slide, which I have created just before the problem arose.
I have a pretty strict deadline, and would appreciate any help or idea.
Thank you for your time.
Edit: The problem might have been that the Current Player had been changed mysteriously to the other option.
Now I set the correct one and it looks fine... I hope this will solve permanently.
Edit2: Thanks for your help, luckily, the problem was not that big
Next time I'll check that page as well!
1 Reply
Hi Szandra!
Glad it seems to be resolved for now. Here are some things to keep in mind if you experience unusual behavior in the future. And if the issue presents itself again, please feel free to contact our support team. Thanks!
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